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We offer you a choice of options that can improve your shopping experience, adding extra features like a design service, individual packaging, etc.

Can I see the prices online?

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In our online store, all prices are clearly displayed for your convenience. Browse our products at any time and discover the final prices. Simply select the item you wish to customize and choose its features to immediately see a table with unit and total prices based on quantities. If you need a specific quantity, simply enter the desired value in the ‘Enter a quantity’ field. Remember, we offer volume discounts, so the more you buy, the lower the unit prices. Make your purchase easily and transparently!

How do I upload designs for each product?

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When you have added all the products you want to purchase and customize, or just feel inspired to start getting creative, simply click on the cart icon (located in the upper right corner) and then select ‘Customize’.

You will be taken to the cart area with the ‘Products & Designs’ overview, where you can upload your previously prepared designs or create them directly in our powerful online tool. Here you can add additional designs for each product, specify the desired quantity for each one, and edit, duplicate or delete designs according to your preference.

For most of our products, there are two possibilities to upload your designs:

  • Direct File Upload: Use our templates to upload files previously prepared in an external software.
  • Online Customisation Tool: Use our personalisation tool to edit your files and create designs from scratch.

It’s important to keep in mind that each product in Qustommize consists of a combination of a base item and its specific characteristics (size, finish, colour, etc.). For example, if you buy glossy laminated stickers and matte laminated stickers, they will be considered as two different products in your cart.

When will I receive my order?

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Production times are very important for customised products, as they are made specifically for you. Please consider these estimated times, as they are not contractual, although we strive to meet them.

On the product page, we will show you an estimated date of delivery (with standard and express delivery if available), weekends and holidays are not counted. This estimate works for Paypal and card payments. If you choose “wire transfer” your order will be postponed until the receipt of proof of payment. Keep in mind that we are not responsible if the delivery fails for such reasons as: not being able to find you, delivery company mistakes or force majeure.

Available destinations and shipping cost

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The shipping cost is always visible at the top right of the website. Check this page for complete and updated information.