Personalised mugs

Q: How do I upload designs for each product?

When you have added all the products you want to purchase and customize, or just feel inspired to start getting creative, simply click on the cart icon (located in the upper right corner) and then select ‘ Customize ’. You will be taken to the cart area with the ‘ Products & Designs ’ overview, where you can upload your previously prepared designs or create them directly in our powerful online tool. Here you can add additional designs for each product, specify the desired quantity for each one, and edit, duplicate or delete designs according to your preference. For most of our products, there are two possibilities to upload your designs: Direct File Upload : Use our templates to upload files previously prepared in an external software. Online Customisation Tool: Use our personalisation tool to edit your files and create designs from scratch. It’s important to keep in mind that each product in Qustommize consists of a combination of a base item and its specific characteristics (size, finish, colour, etc.). For example, if you buy glossy laminated stickers and matte laminated stickers, they will be considered as two different products in your cart.

Q: When will I receive my order?

Production times are very important for customised products , as they are made specifically for you. Please consider these estimated times, as they are not contractual, although we strive to meet them. On the product page, we will show you an estimated date of delivery (with standard and express delivery if available), weekends and holidays are not counted. This estimate works for Paypal and card payments. If you choose “wire transfer” your order will be postponed until the receipt of proof of payment. Keep in mind that we are not responsible if the delivery fails for such reasons as: not being able to find you, delivery company mistakes or force majeure.

Looking for a meaningful and useful product that leaves a lasting impression?

With our customised mugs, you can create an exclusive design that captures special moments, inspirational quotes, illustrations or logos for your company. They are the perfect gift, and a great product to sell, that offers a great return.

Can I see the prices online?

In our online store, all prices are clearly displayed for your convenience. Browse our products at any time and discover the final prices. Simply select the item you wish to customize and choose its features to immediately see a table with unit and total prices based on quantities. If you need a specific quantity, simply enter the desired value in the ‘Enter a quantity’ field. Remember, we offer volume discounts, so the more you buy, the lower the unit prices. Make your purchase easily and transparently!

How do I upload designs for each product?

When you have added all the products you want to purchase and customize, or just feel inspired to start getting creative, simply click on the cart icon (located in the upper right corner) and then select ‘Customize’.

You will be taken to the cart area with the ‘Products & Designs’ overview, where you can upload your previously prepared designs or create them directly in our powerful online tool. Here you can add additional designs for each product, specify the desired quantity for each one, and edit, duplicate or delete designs according to your preference.

For most of our products, there are two possibilities to upload your designs:

Direct File Upload: Use our templates to upload files previously prepared in an external software.
Online Customisation Tool: Use our personalisation tool to edit your files and create designs from scratch.

It’s important to keep in mind that each product in Qustommize consists of a combination of a base item and its specific characteristics (size, finish, colour, etc.). For example, if you buy glossy laminated stickers and matte laminated stickers, they will be considered as two different products in your cart.

Can I personalise mugs with photos?

Yes.You can upload any image and/or text through our personalisation tool and we will print it onto your product. You can also use our templates and upload your pre-prepared design, using direct upload.

Why do personalised mugs make good gifts?

Buying someone a mug is bound to be a hit given that,not only are you buying them a completely practical item, but also afantastic memento to offer guests at your special celebrations, such as a wedding, communion or any other type of special event. On the other hand, this type of mug is an excellent advertising tool to promote your company's brand and logo.

When will I receive my order?

Production times are very important for customised products, as they are made specifically for you. Please consider these estimated times, as they are not contractual, although we strive to meet them.

On the product page, we will show you an estimated date of delivery (with standard and express delivery if available), weekends and holidays are not counted. This estimate works for Paypal and card payments. If you choose “wire transfer” your order will be postponed until the receipt of proof of payment. Keep in mind that we are not responsible if the delivery fails for such reasons as: not being able to find you, delivery company mistakes or force majeure.

Available destinations and shipping cost

The shipping cost is always visible at the top right of the website. Check this page for complete and updated information.

Frequently Asked Questions

Are you looking for an original gift that can be useful in everyday life? Customized mugs are a sure hit to surprise a friend, a family member or your partner with a creative design adapted to their personal tastes. You just have to think about how you want to amaze that special person for you, create the personalization and order your personalized ceramic mug. At Qustommize we are aware of the present trend with this type of products, that's why we offer you such attractive alternatives. Why should you choose one of our customizable mugs? What are the possibilities of designs you have?

Why should you choose one of our customizable mugs?

What are the possibilities of designs you have?

Why choose the customizable mugs from Qustommize?

First of all, because it is an ideal gift that everyone likes and the person who receives it appreciates it so much that every time they have a drink in that personalized mug they will remember you. So, if you find yourself in those occasions when, no matter how many times you think about it, you don't know what to give someone, this is your infallible choice.

Our cups with custom designs are of quality, but stand out for a very affordable price and its great final result. We use the sublimation technique to print in full color the drawing, photo, text or logo that you have uploaded or the design created directly with our software. With good definition and vibrant colors, it looks amazing on the outside of the customizable mug. For its interior you can also choose another color, different from the handle to pick it up.

Another reason to choose Qustommize is that the inks used in the printing of the customizable mugs are of high quality, so they resist more to the passage of time once they are integrated into the object. What more can you ask for?

Great variety of personalized mugs for all tastes

Are you thinking about varieties of personalized ceramic mugs? Well this is another advantage because you have up to five different colors in addition to white. Choose from the latter, red, green, black, orange or yellow. It thus better fits your design created taking into account the color of the customizable mug so that the combination of shades is attractive.

The color of the mug can be customized to make the combination of shades attractive.

On the other hand, the variety of custom ceramic mugs is also present in that customization, since you can choose default templates that we offer you for your most professional creations. Although, you know, whenever you prefer to edit or upload your own design, it is possible. We have a maximum adaptation to your needs.

Customizable mugs for cheap gifts

Finally, we remind you that the prices of our mugs with custom designs are very cheap. In addition, the more units you order, the more the unit price of the product will be reduced. This is advantageous for you in gifts for several customers or for employees of your company, for example. In any case, we will adapt to your pocket.

Don't think more about the ideal gift and choose the personalized ceramic mugs because they always succeed. Especially if they are from Qustommize, since we print them with delicacy, precision and guarantee of maximum quality. What design would you put on them?

Which design would you put on them?