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Prices

  • Can I see the prices online?

    In our online store, all prices are clearly displayed for your convenience. Browse our products at any time and discover the final prices. Simply select the item you wish to customize and choose its features to immediately see a table with unit and total prices based on quantities. If you need a specific quantity, simply enter the desired value in the ‘Enter a quantity’ field. Remember, we offer volume discounts, so the more you buy, the lower the unit prices. Make your purchase easily and transparently!

  • Is there a minimum order?

    Please note that each item has a specific minimum purchase quantity, which is indicated on the product page in the quantities and prices section. Be sure to review this information before making your purchase.

  • What is the shipping cost?

    The shipping cost is always visible on the top right-hand side of our website. If you are in a special destination, we recommend checking the production times and destinations page for specific information.

  • What happens to the prices if I change the quantity in the cart?

    If you need to adjust the total quantity while editing and uploading designs, don't worry! The unit price will automatically adjust to reflect the changes.

  • Is there a price list or catalogue available?

    We apologise, but we do not have a separate price list apart from what is available on the website.

  • I need a quote before placing an order, is it possible?

    Of course, it’s possible! Follow these steps to get a quote before placing your order:

    • Select the products you want along with their characteristics and quantities.
    • Add the products to the cart by clicking ‘Add to cart’.
    • Once you have added all the desired products, click on the cart icon in the upper right corner of the page.
    • On the cart page, you will find the option ‘Get a quote’. Click on it. 
    • Done! You now have your quote in PDF format.

  • Do I have to pay taxes?

    The price of our products already includes taxes. For individual orders, the applicable VAT will be based on the country from which the purchase is made.

    Companies registered in the ROI (Register of Intra-Community Operators), which appear in the VIES register, are exempt from paying taxes, as well as all customers (of any type) in the Canary Islands, Ceuta and Melilla.

    Our system automatically calculates the taxes when you enter your details. Please make sure you enter your VAT number without the country code, dashes or spaces. For example: B24614539.

  • I keep seeing the tax amount, even though I shouldn't be paying it. What's the problem?

    Until you enter your VAT number, the page will not determine the correct tax status, you will initially see the general rate for your country included. The exemption will be applied to the cart once you have entered your VAT number.

     If you are a company, and you continue to see the tax amount in the cart, please verify that you have correctly entered your VAT number (without the country code, dashes or spaces). If the tax amount is still displayed, there may be a failure in the connection to the VIES page at that time. You can try again later or proceed with the order and contact us for a solution and a refund.

    Remember that, even if you are an intra-community company, if you are not registered in the ROI, you will have to pay the corresponding taxes. These taxes can be recovered later through the usual process with the tax authority of each country.

  • Can I make more than one design per product?

    For each order of products with the same characteristics, you can include up to ten different designs without additional charges to the unit price for the total quantity.

    The minimum order for each product is based on the total number of designs, not on each individual design. For example, if a product has a minimum order of 10 units, you can buy 10 units and customise them with any number of designs you prefer.

    This policy applies to most of our products, although there are some exceptions. For products with custom shapes and screen-printed products (such as screen-printed t-shirts and some one-colour printed items), designs cannot be combined. In these cases, you will need to place a separate order for each design you want.